Connect Microsoft Dynamics 365 Business Central with Autocalls.ai AI voice agents

Microsoft Dynamics 365 Business Central AI Voice Automation

Turn Business Central records into live AI conversations and instant follow-ups. Automate calling, updates, and customer outreach without manual admin.

Sales and crm

6 Actions

1 Triggers

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Smart Sync

Phone integration that keeps records current

When a record is created or updated in Microsoft Dynamics 365 Business Central, your AI voice agent can react right away with outreach, reminders, or qualification calls.
Every conversation can trigger record searches, updates, or new entries, helping teams connect appointment booking and integrations into one faster workflow.

60% faster record follow-up
90% less manual data entry

Auto Dialer

Auto dialer for better sales and service reach

Use Microsoft Dynamics 365 Business Central data to power AI call automation for quote follow-ups, payment reminders, order updates, and lead qualification.
Your team can launch higher-volume outreach with an AI call center automation setup while routing missed opportunities to an AI answering service that works around the clock.

3x more outbound conversations
45% higher contact rate

Call Automation

Call automation that reduces admin work

Search records, create new entries, update details, or delete outdated records directly from automated calling workflows tied to Microsoft Dynamics 365 Business Central.
This helps teams move faster with AI virtual receptionist flows and proactive WhatsApp AI chatbot follow-ups after each call.

75% fewer repetitive tasks
95% record update accuracy

Available Actions

Powerful actions you can trigger with Microsoft Dynamics 365 Business Central to automate your workflows

Get Record

Retrives the details of a record by it's ID.

Configuration Fields:

Record ID Required SHORT_TEXT

Company Required DROPDOWN

Record Type Required STATIC_DROPDOWN

Create Record

Creates a new record.

Configuration Fields:

Company Required DROPDOWN

Record Type Required STATIC_DROPDOWN

Record Fields Required DYNAMIC

Delete Record

Deletes an existing record.

Configuration Fields:

Record ID Required SHORT_TEXT

Company Required DROPDOWN

Record Type Required STATIC_DROPDOWN

Update Record

Updates an existing record.

Configuration Fields:

Record ID Required SHORT_TEXT

Company Required DROPDOWN

Record Type Required STATIC_DROPDOWN

Record Fields Required DYNAMIC

Search Records

Retrives a list of records.

Configuration Fields:

Markdown MARKDOWN

You can search on any and all of the property fields below. We'll return only exact matches (capitalization matters!) on all values provided.

Company Required DROPDOWN

Record Type Required STATIC_DROPDOWN

Filter Fields Required DYNAMIC

Custom API Call

Make a custom API call to a specific endpoint

Configuration Fields:

Required DYNAMIC

Body JSON

Method Required STATIC_DROPDOWN

Headers Required OBJECT

Authorization headers are injected automatically from your connection.

Timeout (in seconds) NUMBER

No Error on Failure CHECKBOX

Query Parameters Required OBJECT

Available Triggers

Events in Microsoft Dynamics 365 Business Central that can automatically start your workflows

New or Updated Record

Triggers when a new record is added or modified.

Configuration Fields:

Company Required DROPDOWN

Record Type Required STATIC_DROPDOWN

Examples of automation flows

Real-world examples of how businesses use Microsoft Dynamics 365 Business Central integration to automate workflows

Instant follow-up on new records

When a new or updated record appears, the AI voice agent calls the contact within minutes. Your team reaches leads faster and captures intent before it fades.

AI quote and invoice reminders

The system searches records and places reminder calls based on open quotes or overdue balances. Customers get timely outreach while staff spend less time chasing updates.

Post-call record updates

After each AI conversation, the workflow updates the matching Business Central record with the latest outcome. Sales and support teams always see the current status without manual notes.

Create records from inbound calls

Inbound AI calls can collect details and create a new record automatically. This speeds up intake and reduces missed information during busy periods.

Reactivation campaigns from record searches

The workflow searches old or inactive records and launches targeted AI calls to re-engage customers. It turns dormant data into fresh revenue opportunities.

Custom API call for advanced workflows

Teams can use a custom API call to connect specialized Business Central endpoints to AI voice automations. This supports more tailored outreach without adding extra manual steps.

Create your agent in 60 seconds

Integrate with popular tools using our no-code platform

Easily manage AI voice agents without the need for programming skills.

Integrate with popular tools such as HubSpot, GoHighLevel, Zoho, Cal.com & +250 more and build automations using drag and drop.

+250 tools ready to integrate with your AI agents flow in our no-code platform, similar to Zapier or Make.

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Frequently Asked Questions 👍

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A Microsoft Dynamics 365 Business Central phone integration connects your business records with AI calling workflows. It lets your team trigger calls, update records, and manage follow-ups automatically from one process.

A Microsoft Dynamics 365 Business Central auto dialer helps your team call more contacts in less time using live business data. It is useful for follow-ups, reminders, lead qualification, and outbound campaigns without heavy manual dialing.

Yes, Microsoft Dynamics 365 Business Central AI dialer workflows are ideal for sales outreach. You can search records, trigger outbound calls, and update contact outcomes automatically after each conversation.

Microsoft Dynamics 365 Business Central phone automation can place calls when records are added or updated, log outcomes, and create or update records based on call results. This helps teams move faster while keeping customer data accurate.

Microsoft Dynamics 365 Business Central call automation reduces repetitive admin work and speeds up response times. It supports use cases like payment reminders, order updates, customer check-ins, and lead follow-up at scale.

Yes, a Microsoft Dynamics 365 Business Central voice agent can search for records, create new ones, and update existing records as part of an automated workflow. This keeps your CRM and operational data aligned with every customer conversation.

Microsoft Dynamics 365 Business Central AI Voice Automation

Phone integration that keeps records current