1. WHAT ARE COOKIES?

Cookies are small text files that are placed on your device (computer, mobile phone, tablet) when you visit a website. Cookies are widely used by website owners to ensure their optimal functioning, to improve the user experience, and to provide analytical information.

Cookies cannot access other information on your device, cannot transmit viruses and cannot retrieve personal data from your hard drive.

2. WHO USES THE COOKIES?

The website https://autocalls.ai is operated by MULTICODE S.R.L., with its registered office in Iasi, Str. Garii, No. 9, bl. L15, ap. 19, Tax ID 46388165, Trade Register No. J22/2371/2022 (hereinafter the "Company" or "we").

Certain cookies are placed directly by us (first-party cookies), while others are placed by third parties with whom we collaborate (third-party cookies), such as Google Analytics or Meta (Facebook).

3. LEGAL BASIS FOR THE USE OF COOKIES

In accordance with Art. 5(3) of Directive 2002/58/EC (the ePrivacy Directive), transposed into Romanian legislation by Law No. 506/2004 on the processing of personal data and the protection of privacy in the electronic communications sector, and with Regulation (EU) 2016/679 (GDPR):

• Strictly necessary (essential) cookies: do not require your consent, as they are indispensable for the basic functioning of the Website. The legal basis is Art. 6(1)(f) GDPR (legitimate interest).
• Analytics and marketing cookies: are placed only with your prior consent, expressed through the cookie banner displayed on your first visit to the Website. The legal basis is Art. 6(1)(a) GDPR (consent).

4. CATEGORIES OF COOKIES USED

4.1. Strictly necessary (essential) cookies

These cookies are indispensable for the correct functioning of the Website. Without them, certain basic functionalities (navigation, session security, saving consent preferences) would not be available. They do not require your consent.

Cookie name	Provider	Purpose	Type	Duration
autocalls_cookie_consent	autocalls.ai	Stores the user's cookie consent preferences	First-party	1 year 1 month 1 day
autocalls_session	autocalls.ai	Identifies the user's browsing session	First-party	2 hours
XSRF-TOKEN	autocalls.ai	Protection against Cross-Site Request Forgery (CSRF) attacks	First-party	2 hours

4.2. Analytics (performance) cookies

These cookies allow us to understand how visitors interact with the Website, providing aggregated information about pages visited, visit duration, traffic sources, etc. The data is anonymised or pseudonymised and is used exclusively for the purpose of improving the Website. They are placed only with your consent.

Cookie name	Provider	Purpose	Type	Duration
_ga	Google (Google Analytics)	Main Google Analytics cookie; distinguishes unique visitors by assigning a random identifier	Third-party	2 years 2 months 2 days
_ga_43YX97MZHT	Google (Google Analytics)	Maintains session state in Google Analytics	Third-party	2 years 2 months 2 days
_gid	Google (Google Analytics)	Identifies the user over a 24-hour period for Analytics	Third-party	1 day
_gat	Google (Google Analytics)	Throttles request rate to Google Analytics servers	Third-party	1 minute

4.3. Marketing / advertising cookies

The Website uses Facebook Pixel (Meta Pixel), a tracking tool provided by Meta Platforms Ireland Limited, which places cookies for the purpose of measuring advertising campaign effectiveness and personalising advertisements displayed on the Facebook/Instagram platform. They are placed only with your consent.

Cookie name	Provider	Purpose	Type	Duration
_fbp	Meta (Facebook)	Identifying visitors for advertising targeting on Meta platforms	Third-party	3 months
fr	Meta (Facebook)	Displaying relevant advertisements and measuring campaign effectiveness	Third-party	3 months

Meta Pixel ID used: 8314727311928279

5. OTHER TRACKING TECHNOLOGIES USED

In addition to cookies, the Website may use the following technologies:

• Tracking pixels (web beacons): small transparent images embedded in web pages or e-mails, used to monitor interactions (e.g. Facebook Pixel).
• Local Storage / Session Storage: browser storage mechanisms similar to cookies, used for temporary storage of session data.

These technologies are governed by the same consent rules as cookies.

6. HOW TO MANAGE COOKIES

6.1. Through the cookie banner

On your first visit to the Website, a cookie banner is displayed through which you can accept or customise the categories of cookies you wish to allow. You can revisit your choice at any time by accessing the cookie settings available in the Website footer.

6.2. Through browser settings

You can configure your browser to accept, reject or delete cookies. Below you will find links to the specific instructions for each browser:

• Google Chrome: chrome://settings/cookies
• Mozilla Firefox: about:preferences#privacy
• Safari: Preferences > Privacy
• Microsoft Edge: edge://settings/privacy
• Opera: opera://settings/privacy

Please note: Disabling essential cookies may affect the correct functioning of the Website.

6.3. Opting out of Google Analytics tracking

You can install the Google Analytics Opt-out Browser Add-on, available at: https://tools.google.com/dlpage/gaoptout.

6.4. Opting out of Meta (Facebook) advertising

You can manage your advertising preferences through your Facebook account settings at: https://www.facebook.com/settings/?tab=ads.

7. TRANSFER OF DATA COLLECTED THROUGH COOKIES

Data collected through analytics and marketing cookies may be transferred outside the European Economic Area (EEA), particularly to the servers of Google LLC and Meta Platforms, Inc. in the United States of America. These transfers are carried out on the basis of the EU-U.S. Data Privacy Framework or the standard contractual clauses adopted by the European Commission, in accordance with Art. 46 GDPR. For further details, please consult Section 8 of the Privacy Policy.

8. AMENDMENTS TO THE COOKIE POLICY

This Cookie Policy may be updated periodically. Any amendment will be published on this page, with an indication of the date of the last update. We recommend that you periodically consult this page.

9. CONTACT

For any questions or requests regarding the use of cookies on our Website, you may contact us at:

DPO e-mail	[email protected]
General e-mail	[email protected]
Address	MULTICODE S.R.L., Str. Garii, No. 9, bl. L15, ap. 19, Iasi, Romania

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