My AI Front Desk pricing in 2026: a Free plan (20 voice minutes/month), Business-in-a-Box at $99/month (200 voice minutes included, $79/mo billed annually), and a custom Partner/Enterprise tier. Beyond included minutes, voice costs 25 credits ($0.25) per minute. The white-label reseller program starts around $500/month with custom pricing. Here's the full breakdown, the credit math, and where it gets expensive.
Updated June 2026. Pricing verified from the official Frontdesk pricing page. Note: My AI Front Desk now operates under the brand name "Frontdesk" (AI Front Desk, Inc.), so you'll see both names used.
My AI Front Desk Plans in 2026
Frontdesk moved from its old per-agent receptionist pricing to a bundled "AI workforce" model: voice, web chat, SMS, email drafts, CRM, and automations in one subscription.
| Plan | Price | Voice included | Other usage | Key caps |
|---|---|---|---|---|
| Free | $0/mo | 20 min/mo | 10 chatbot convos, 40 SMS, 50 email drafts | 2 outbound calls/day, 2 KB pages, last 20 logs |
| Business-in-a-Box | $99/mo ($79 annual) | 200 min/mo | 100 chatbot convos, 400 SMS, 500 email drafts, 1,000 overage credits | 20 outbound calls/day, 20 KB pages, last 200 logs, 2 editor seats |
| Partner / Enterprise | Custom | Custom volume | Voice from 7 credits/min at volume, API access | Apply-based, dedicated account manager |
How Frontdesk Credits Work
Once you use up the included monthly allowance, usage draws from a credit pool. One credit equals $0.01, and auto-reload buys 1,000 credits for $10.
| Action | Credits (Free & Business) | In dollars |
|---|---|---|
| Voice call (per minute) | 25 credits | $0.25/min |
| Web voicebot (per minute) | 25 credits | $0.25/min |
| SMS (per message) | 4 credits | $0.04 |
| Chatbot conversation | 5 credits | $0.05 |
| Form submission (per lead) | 4 credits | $0.04 |
Enterprise plans negotiate voice down to "as low as 7 credits/min" ($0.07), but that requires custom volume contracts through sales.
The Real Cost Per Minute (Do This Math)
The $99 plan looks cheap until you put it next to actual call volume. 200 included minutes is roughly 7 minutes of calls per day. Here's what different volumes actually cost on Business-in-a-Box:
| Monthly call volume | Frontdesk total cost | Effective rate | Autocalls equivalent |
|---|---|---|---|
| 200 min (tiny SMB) | $99 | $0.50/min | $34-47 (Starter, 120 min + overage) |
| 500 min | $99 + $75 overage = $174 | $0.35/min | $129 (Pro, 700 min included) |
| 1,000 min | $99 + $200 overage = $299 | $0.30/min | $177 (Pro + overage) |
| 2,500 min (agency client base) | $99 + $575 = $674 (or custom Enterprise) | $0.27/min | $321 (Agency, $249 + 800 min × $0.09) |
The pattern: Frontdesk is priced for low call volume with lots of non-voice extras (CRM, SMS, chat). The more your phone actually rings, the worse the math gets, because every minute past 200 costs $0.25. Voice-first platforms price the opposite way. Full cost comparisons across 10 platforms are in our AI voice agent pricing guide.
Limits to Know Before You Buy
| Outbound calling caps | 2 calls/day on Free, 20 calls/day on Business. That's a hard ceiling: outbound campaigns, lead reactivation, or cold calling at any scale aren't what this product is built for. |
| Languages | 20+ languages supported. Fine for US/UK businesses, thin for international or multilingual markets. |
| No WhatsApp channel | Voice, web chat, SMS, and email are covered. WhatsApp Business automation isn't offered, which matters outside North America. |
| Data retention | Last 20 logs on Free, last 200 on Business. Older call history requires Enterprise custom retention. |
| Knowledge base size | 2 pages on Free, 20 on Business. Complex businesses with big FAQs or product catalogs hit this fast. |
White-Label Reseller Pricing
Frontdesk runs a separate white-label program (sold as "resell AI receptionists under your brand"): custom domain, Stripe rebilling, unlimited client subaccounts, feature gating per client, and sales scripts. Their own materials put custom pricing as starting around $500/month, and access is application-based through their reseller form rather than self-serve.
It's a real program with a polished reseller portal. The constraints to weigh: the underlying product is receptionist-first (those outbound caps follow your clients), there's no WhatsApp to resell, and wholesale voice rates only reach $0.07/min at negotiated volume. For a full comparison of reseller programs, see the best white-label AI voice agent platforms roundup, or the complete white-label guide if you're starting from zero.
Frontdesk vs Autocalls: Pricing Side by Side
| Frontdesk (My AI Front Desk) | Autocalls | |
|---|---|---|
| Entry plan | Free (20 min/mo) then $99/mo (200 min) | $34/mo (120 min), free live demo call before signup |
| Overage rate | $0.25/min | $0.20 (Starter), $0.16 (Pro), $0.09 (Agency) |
| High-volume rate | $0.07/min (custom Enterprise contract) | $0.09/min standard published rate, no negotiation needed |
| Outbound calls | Capped at 2-20/day | Outbound campaigns included, up to 1,000 parallel calls |
| Channels | Voice, web chat, SMS, email, CRM | Voice, WhatsApp Business, web chat |
| Languages | 20+ | 100+ |
| White-label | Custom, from ~$500/mo, apply-based | $419/mo published, self-serve, 3,500 min included |
Different strengths for different buyers. Frontdesk bundles a CRM and SMS marketing into $99, which genuinely replaces several tools for a tiny local business. Autocalls prices voice as the core product, so call-heavy businesses, outbound use cases, and agencies get predictable per-minute economics. The full feature comparison is in our My AI Front Desk alternative breakdown.
Who Each Plan Actually Fits
Frontdesk Free: solo operators who want to test an AI receptionist with near-zero usage. 20 minutes disappears in a week of light calls, but it's a real free tier.
Frontdesk Business-in-a-Box ($99/mo): low-call-volume local businesses (under ~7 min of calls/day) that also want the bundled CRM, SMS, and chatbot. The bundle is the value, not the voice.
Call-heavy businesses, outbound users, and agencies: the caps and the $0.25/min overage work against you. A voice-first platform with all-inclusive per-minute pricing fits better: Autocalls from $34/mo, with AI receptionist, outbound campaigns, WhatsApp, and full white-label for resellers at $419/mo published.
Frequently Asked Questions
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Last updated: June 2026. All Frontdesk pricing verified from the official pricing and white-label pages. Spotted a change? Tell us and we'll update it.
