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Talkable
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Connect Talkable with Autocalls.ai AI voice agents

Talkable AI Voice Call Automation

Turn referral and loyalty data into timely AI calls and follow-ups. Connect Talkable to voice agents that boost conversions, recover revenue, and keep customers engaged.

Marketing
13 Actions
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Turn referral data into faster phone integration results
Smart Sync

Turn referral data into faster phone integration results

Connect Talkable events, purchases, and person records to AI voice workflows so your team can react to referral activity in real time. Use call automation to confirm purchases, explain rewards, and hand qualified customers into appointment booking or your AI call center automation flows.
This gives sales and support teams a clearer view of who to call, when to call, and what to say based on live referral and loyalty updates.

  • 45% faster referral follow-up
  • 90% fewer manual status checks
Launch targeted outreach with Talkable auto dialer workflows
Auto Dialer

Launch targeted outreach with Talkable auto dialer workflows

Use Talkable person lookups, coupon searches, and referral status updates to trigger high-intent outbound calling at the right moment. Your AI voice agent can remind customers about rewards, answer coupon questions, and route hot leads into an AI answering service or AI cold calling campaign.
This helps you increase conversion rates while reducing wasted dials on low-value contacts.

  • 38% higher contact efficiency
  • 60% less manual calling time
Use call automation to recover refunds and missed revenue
Revenue Recovery

Use call automation to recover refunds and missed revenue

When a purchase is refunded or a referral needs approval or voiding, your AI caller can instantly follow up with the right message. Pair Talkable updates with WhatsApp AI chatbot outreach and an AI virtual receptionist to keep customers informed across channels.
This creates a more consistent customer journey and gives your team more chances to save referrals, explain loyalty actions, and reduce churn.

  • 25% more recovered opportunities
  • 24/7 response coverage

Available Actions

Powerful actions you can trigger with Talkable to automate your workflows

Refund purchase/event

Mark origin as refund

Configuration Fields:
Order or event number Required SHORT_TEXT
Refunded date DATE_TIME
Refund subtotal NUMBER

Find coupon

Find coupon code

Configuration Fields:
Coupon code Required SHORT_TEXT

Find person

Find person by email

Configuration Fields:
Person email Required SHORT_TEXT
Scope Required STATIC_DROPDOWN

Select scope

Create event

Create event in Talkable

Configuration Fields:
UUID SHORT_TEXT
Email Required SHORT_TEXT
Items JSON

You can pass items with event

Subtotal Required NUMBER
Username SHORT_TEXT
Last name SHORT_TEXT
Created at SHORT_TEXT
First name SHORT_TEXT
IP address SHORT_TEXT
Customer id SHORT_TEXT
Coupon codes ARRAY
Event number Required SHORT_TEXT
Phone number SHORT_TEXT
Shipping zip SHORT_TEXT
Campaign tags SHORT_TEXT
Event category Required SHORT_TEXT
Traffic source SHORT_TEXT
Sharing channels ARRAY
Shipping address SHORT_TEXT
Currency iso code SHORT_TEXT

Required for multi-currency sites

Custom properties OBJECT

Update person

Update person by email

Configuration Fields:
Person email Required SHORT_TEXT
Person username SHORT_TEXT
Person last name SHORT_TEXT
Person first name SHORT_TEXT
Customer ID NUMBER
Person phone number SHORT_TEXT
Unsubscribe status CHECKBOX
Unsubscribed date DATE_TIME
Custom properties OBJECT
Opt-in status CHECKBOX

Create purchase

Create purchase in Talkable

Configuration Fields:
UUID SHORT_TEXT
Email Required SHORT_TEXT
Items JSON

You can pass items with purchase

Subtotal Required NUMBER
Username SHORT_TEXT
Last name SHORT_TEXT
Created at SHORT_TEXT
First name SHORT_TEXT
IP address SHORT_TEXT
Customer id SHORT_TEXT
Coupon codes ARRAY
Order number Required SHORT_TEXT
Phone number SHORT_TEXT
Shipping zip SHORT_TEXT
Campaign tags SHORT_TEXT
Traffic source SHORT_TEXT
Sharing channels ARRAY
Shipping address SHORT_TEXT
Currency iso code SHORT_TEXT

Required for multi-currency sites

Custom properties OBJECT

Custom API Call

Make a custom API call to a specific endpoint

Configuration Fields:
Required DYNAMIC
Body JSON
Method Required STATIC_DROPDOWN
Headers Required OBJECT

Authorization headers are injected automatically from your connection.

Timeout (in seconds) NUMBER
No Error on Failure CHECKBOX
Query Parameters Required OBJECT

Anonymize person

Anonymize person by email

Configuration Fields:
Person email Required SHORT_TEXT

Unsubscribe person

Unsubscribe person by email

Configuration Fields:
Person email Required SHORT_TEXT

Create batch of events

Create batch of events in Talkable

Configuration Fields:
Events JSON
Create offers CHECKBOX

Create offers for campaign

Create batch of purchases

Create batch of purchases in Talkable

Configuration Fields:
Purchases JSON
Create offers CHECKBOX

Create offers for campaign

Update referral status

You can void or approve referral

Configuration Fields:
Status Required STATIC_DROPDOWN

Select referral status. Only "approved" or "voided" are accepted

Order or event number Required SHORT_TEXT

Get loyalty actions

Get array of loyalty actions

Configuration Fields:
Person email Required SHORT_TEXT
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Examples of automation flows

Real-world examples of how businesses use Talkable integration to automate workflows

Call customers after referral purchases

When a purchase is created in Talkable, an AI voice agent can call with a thank-you and next-step message. This keeps referral momentum high and improves post-purchase engagement.

Follow up on coupon questions

Your workflow can find a coupon in Talkable and trigger an outbound call to explain how it works. This reduces support load and helps more customers redeem offers.

Update loyalty members by phone

When loyalty actions are retrieved, an AI caller can notify customers about earned rewards or program changes. This makes loyalty communication more personal and timely.

Handle refunds with proactive outreach

If a purchase or event is marked as a refund, your AI voice agent can call to clarify the issue and offer help. This gives your team a better chance to save the relationship.

Approve referrals and trigger calls

When referral status is updated to approved, an AI caller can confirm rewards and encourage the next referral action. This helps turn satisfied customers into repeat advocates.

Keep contact records current automatically

Use person lookup and update actions to keep Talkable contact details aligned with your calling workflows. This improves call quality and reduces failed outreach attempts.

Create your agent in 60 seconds

Integrate with popular tools using our no-code platform

Easily manage AI voice agents without the need for programming skills.

Integrate with popular tools such as HubSpot, GoHighLevel, Zoho, Cal.com & +250 more and build automations using drag and drop.

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+250 tools ready to integrate with your AI agents flow in our no-code platform, similar to Zapier or Make.

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Frequently Asked Questions 👍

Have a question that is not answered? You can contact us at

Have a question? Contact us

A Talkable phone integration connects your referral marketing data with AI calling workflows. It lets your team use purchases, events, coupons, and customer records to trigger smarter outreach and faster follow-up.

A Talkable auto dialer helps you call the right people based on live referral and loyalty activity. Instead of manually checking records, your AI system can launch timely calls that improve engagement and conversions.

Yes, Talkable can be connected to an AI dialer to automate outbound calls tied to purchases, referral approvals, coupon activity, and customer updates. This makes outreach more relevant and reduces wasted dialing.

Talkable phone automation sends customer data into AI voice workflows as soon as an action happens. That means your business can respond faster to new purchases, refunds, and referral milestones without waiting on manual work.

Talkable call automation can notify customers about rewards, confirm referral outcomes, and follow up after refunds or offer activity. These calls help keep customers informed, increase trust, and create more repeat engagement.

Yes, a Talkable voice agent can use customer and coupon data to provide helpful answers during inbound or outbound calls. It can also route complex cases to your team when a live handoff is needed.

Yes, you can use Talkable API actions and custom API calls to build more specific calling workflows around your referral program. This gives you more control over how AI voice agents react to unique events and customer states.

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