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Kommo
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Connect Kommo with Autocalls.ai AI voice agents

Kommo AI Voice Call Automation

Turn Kommo leads into live conversations faster with AI voice agents. Automate calling, follow-ups, and CRM updates without extra manual work.

Communication
8 Actions
4 Triggers
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Kommo phone integration that keeps every lead moving
Smart Sync

Kommo phone integration that keeps every lead moving

When a new lead or contact appears in Kommo, your AI voice agent can respond fast, qualify interest, and push updates back into the CRM automatically.
Use it for appointment booking and connect the rest of your stack with flexible integrations.

  • 50% faster lead response
  • 90% less manual data entry
Launch Kommo auto dialer workflows for instant follow-up
Auto Dialer

Launch Kommo auto dialer workflows for instant follow-up

Trigger outbound AI calls when lead status changes or new tasks are created, so high-intent prospects get contacted at the right moment.
This gives sales teams reliable AI cold calling support while improving front-desk coverage with an AI answering service.

  • 3x more follow-up attempts
  • 85% faster first call time
Use Kommo call automation to qualify and update contacts
Call Automation

Use Kommo call automation to qualify and update contacts

Your AI agent can find leads, create contacts, update records, and send custom API calls after each conversation so Kommo stays accurate without admin work.
Pair voice outreach with an AI virtual receptionist and expand customer messaging through a WhatsApp AI chatbot.

  • 95% CRM update accuracy
  • 40% more qualified conversations

Available Actions

Powerful actions you can trigger with Kommo to automate your workflows

Find Lead

Finds an existing lead.

Configuration Fields:
Query Required SHORT_TEXT

Search query (Searches through the filled fields of the lead).

Create New Lead

Creates a new lead.

Configuration Fields:
Lead Name Required SHORT_TEXT
Price NUMBER
Status Required DROPDOWN
Pipeline Required DROPDOWN
Tags to Add ARRAY

List of tags to add.

Loss Reason DROPDOWN
Unique identified of a responsible user DROPDOWN

Update Lead

Update existing lead info.

Configuration Fields:
Name SHORT_TEXT
Price NUMBER
Lead Required DROPDOWN
Status DROPDOWN
Pipeline DROPDOWN
Tags to Add ARRAY
Loss Reason DROPDOWN
Tags to Delete ARRAY
Unique identified of a responsible user DROPDOWN

Find Company

Find an existing company.

Configuration Fields:
Query Required SHORT_TEXT

Search query (Searches through the filled fields of the company).

Find Contact

Finds an existing contact.

Configuration Fields:
Query Required SHORT_TEXT

Search query (Searches through the filled fields of the contact).

Create New Contact

Add a new contact.

Configuration Fields:
Full Name Required SHORT_TEXT
Email SHORT_TEXT
Phone SHORT_TEXT
Last Name SHORT_TEXT
First Name SHORT_TEXT
Tags to Add ARRAY
Unique identified of a responsible user DROPDOWN

Update Contact

Updates an existing contact.

Configuration Fields:
Full Name SHORT_TEXT
Email SHORT_TEXT
Phone SHORT_TEXT
Contact DROPDOWN
Last Name SHORT_TEXT
First Name SHORT_TEXT
Tags to Add ARRAY

List of tag names or IDs to add.

Tags to Delete ARRAY

List of tag names or IDs to remove.

Unique identified of a responsible user DROPDOWN

Custom API Call

Make a custom API call to a specific endpoint

Configuration Fields:
Required DYNAMIC
Body JSON
Method Required STATIC_DROPDOWN
Headers Required OBJECT

Authorization headers are injected automatically from your connection.

Timeout (in seconds) NUMBER
No Error on Failure CHECKBOX
Query Parameters Required OBJECT
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Available Triggers

Events in Kommo that can automatically start your workflows

New Lead Created

Triggers when a new lead is created.

No additional configuration required

New Task Created

Triggered when a new task is created.

No additional configuration required

New Contact Added

Triggers when a new contact is added.

No additional configuration required

Lead Status Changed

Triggers when a lead status is changed.

No additional configuration required

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Examples of automation flows

Real-world examples of how businesses use Kommo integration to automate workflows

Call New Leads Instantly

When a new lead is created in Kommo, an AI voice agent calls within minutes. Fast contact improves answer rates and helps qualify demand before it goes cold.

Task-Based Callback Automation

A new task in Kommo can trigger an outbound AI callback automatically. Your team stays on top of follow-ups without chasing reminders manually.

Status Change Re-Engagement

When a lead status changes, the AI agent starts the right next conversation. This keeps call automation aligned with the pipeline stage and sales priority.

Contact Creation After Calls

If a caller is not yet in Kommo, the workflow creates a new contact after the conversation. Your CRM stays complete while reps focus on closing opportunities.

Lead Lookup Before Outreach

The system finds an existing lead before each outbound call to avoid duplicates. That gives your team cleaner records and more reliable reporting.

Custom API Actions After Qualification

After the AI agent qualifies a prospect, a custom API call can send data to a specific Kommo endpoint. This supports advanced routing, tagging, and internal automation.

Create your agent in 60 seconds

Integrate with popular tools using our no-code platform

Easily manage AI voice agents without the need for programming skills.

Integrate with popular tools such as HubSpot, GoHighLevel, Zoho, Cal.com & +250 more and build automations using drag and drop.

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+250 tools ready to integrate with your AI agents flow in our no-code platform, similar to Zapier or Make.

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Frequently Asked Questions 👍

Have a question that is not answered? You can contact us at

Have a question? Contact us

A Kommo phone integration connects your CRM with AI voice calling workflows so leads, contacts, and status updates stay in sync. It helps your team call faster, log outcomes automatically, and reduce manual admin.

A Kommo auto dialer can trigger AI outbound calls when a new lead is created, a task is added, or a lead status changes. That means faster first contact, more follow-up attempts, and fewer missed revenue opportunities.

Yes, a Kommo AI dialer can call new leads, ask qualifying questions, and update lead or contact records based on the conversation. This helps sales reps spend more time on warm prospects instead of manual screening.

Kommo phone automation can find leads, create new contacts, update existing records, and trigger custom API calls after each interaction. It keeps your pipeline current without relying on reps to enter every detail by hand.

Kommo call automation can handle first-touch outreach, callbacks, status-based follow-ups, and post-call CRM updates. It is a strong fit for sales teams that want consistent response times and cleaner pipeline management.

Yes, a Kommo voice agent can speak with leads, confirm interest, and trigger workflows that update contacts or move records forward. It is especially useful for appointment-driven teams that need fast outreach and accurate follow-up.

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